Social Studio April 2019 release

Salesforce Marketing Cloud comes with Social Studio. A place where Social Media Teams post content and analyse engagement, Marketers gather intelligence about their brand and industry, and Customer Service responds to questions from customers. But wait, there’s more! Social Studio can be used for lead generation, crisis management, advertising, and event monitoring as well!

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What’s new in the Salesforce Marketing Cloud in April?

With the acquisition of Demandware (2016);  Krux (2016); CloudCraze (2018); MuleSoft (2018) and Datorama (2018), as well as close partnerships with Thunderhead and Google, the capabilities of the Salesforce platform keep growing. Add to that the, as yet unofficial, announcement that Salesforce is considering launching a CDP and it looks like the company is developing more and more towards a comprehensive, fully […]

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Salesforce Marketing Cloud March 2016: innovations and changes

New navigation‚ naming structure‚ and reorganization of some applications in this release. The updated application navigation will be visible to everyone who logs in on Marketing Cloud on or after March 19th, 2016. Summary of changes in Salesforce Marketing Cloud release March 2016: • Email Studio includes Salesforce’s email application and Distributed Sending. Predictive Email has […]

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