Salesforce Marketing Cloud comes with Social Studio. A place where Social Media Teams post content and analyse engagement, Marketers gather intelligence about their brand and industry, and Customer Service responds to questions from customers. But wait, there’s more! Social Studio can be used for lead generation, crisis management, advertising, and event monitoring as well!
Mark your calendars! On June 23, 2018 the latest Salesforce Marketing Cloud release goes live. In this blog post, we will highlight some of the new, user-friendly, integrations and features here. If you need to delve deeper and know your APIs from your SOAPs, please visit this Salesforce documentation page for the Salesforce Marketing Cloud June 2018 […]
Update: the March 31 release has been postponed until April 7! Salesforce announces major updates for Spring 2017. Because the changes are extensive, we will look at them in two posts, starting with Marketing Cloud’s Content Builder, Email Studio and Journey Builder updates, scheduled for April 7. We will examine the updates for Social Studio that will go live on April […]
The January 2017 Salesforce Marketing Cloud release happened on January 27. The Social Studio, Command Center, and Social Hub release will happen on February 12. We have summarised some of the most notable changes for you here.
New navigation‚ naming structure‚ and reorganization of some applications in this release. The updated application navigation will be visible to everyone who logs in on Marketing Cloud on or after March 19th, 2016. Summary of changes in Salesforce Marketing Cloud release March 2016: • Email Studio includes Salesforce’s email application and Distributed Sending. Predictive Email has […]
Salesforce Marketing Cloud release January 2016 is live! The Salesforce Marketing Cloud has released many new features in January. We have summarized the most important release notes for Journey Builder here for your convenience. Decision Split Activity Enhancements in Journey Builder The Decision Split Activity within Journey Builder now supports the ability to create up […]